FREQUENTLY ASKED QUESTIONS
Answers to the most common questions about shipping, payment, and returns.
How much does shipping cost?
We ship free of charge across Europe.
How long does delivery take?
Usually 2–5 business days after order confirmation.
Which payment methods do you accept?
Credit card, PayPal, Klarna (invoice/installments), Google Pay, Apple Pay, and Shop Pay.
Can I return my order?
Yes, we offer a 30-day return window. You'll find details and the withdrawal form on our revocation page.
How can I reach customer service?
Fastest by email at yoliliving@mail.de or via our contact form.